TERMS AND CONDITIONS
The following are the terms and conditions for use of the GD Therapy Clinic website or any Internet site to which the Website is linked.
You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website.
All information, designs, drawings and other specifications provided on the Website are the exclusive property of GD Therapy Clinic. Any copying, transmission or re-transmission of the same requires the prior written approval of GD Therapy Clinic.
PRICE OF GOODS
The price listed on the Website (the ‘Price’) for GD Therapy Clinic products (the “Products”) will be as stipulated at the time when you place your order on the website.
We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission, the price for the products on the website is wrong.
While we try to ensure that all prices on the Website are accurate, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the products you will receive a full refund.
We will endeavour to deliver the Products to you within 1-3 working days of your account order within the Republic of Ireland , where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Order processing may take longer during busy periods such as Christmas and during Sales.
Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged.
However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery you will be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility.
If you find that your order has only been partially delivered, this may be because other items are being despatched from a different location or we were out of stock on part of your order. If we are out of stock we will contact you with an expected delivery date or offer a full refund. If your order is obviously incomplete, please email firstname.lastname@example.org or call 086 157 8484.
CANCELLING YOUR ORDER
When you purchase online, you have a statutory right to cancel your order (other than perishable produce) up to 14 days after your order has been delivered (cooling off period). Please be aware that we start processing your order for dispatch as soon as it has been placed, and we cannot cancel, change or amend any orders once they are being processed. To cancel an order please either refuse delivery or return via post to GD Therapy Clinic.
Any breakages or damages must be reported within 24 hours of purchase/delivery.
If you are unhappy with the products or services you have received from us please email us at email@example.com
If any manuals, patient information or safety instructions are provided with the products, you agree to read and follow carefully all the terms contained therein at all times.
Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the products or are unsure of your abilities, you should always seek expert advice and assistance.
DISCLAIMER OF WARRANTIES
The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied.
We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise.
We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products.
In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.
PROPRIETARY RIGHTS TO CONTENT
You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
MODIFICATION OF TERMS
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident.
We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.
GD Therapy Clinic will contact you via email confirming the status of your order with us.
GD Therapy Clinic may contact users in relation to the nature of users attempted transactions, even if the transactions are not confirmed. These will be operational emails to enquire as to why the transactions were not completed. The data will not shared with any other company. Our aim is simply to provide you with the highest level of service that we can.
Gift Vouchers are treated like cash and are therefore exempt from the returns policy. If a voucher is lost, stolen etc. it will not be replaced under any circumstances. Please see our returns policy below.
Our returns policy is 30 days. For online purchases, you can return items via An Post. Due to the impact Coronavirus is having, unfortunately we cannot offer exchanges, but if you wish to exchange your purchase for a different item, you should return it and then purchase it again online.
We hope you love your new purchase. If you’re unhappy with the goods for any reason, please return your item to us with your order confirmation email and returns form.
Refunds, Returns or Exchanges
We’re happy to offer a refund on unused items returned within 30 days. Customers must provide proof of purchase which clearly states the date of the purchase and the purchase price, to obtain a refund.
The products must have the tags attached, and all wrapping/ boxes must be returned.
If the item is faulty, please refer to the faulty section below.
Returns via Post
Package the items carefully in their original box or secure outer wrapper where possible, and send them back clearly addressed to:
GD Therapy Clinic, Derry, The Ballagh, Enniscorthy, Co. Wexford
Include your name, address and contact details. We recommend that you use some form of registered post in case you need to track your parcel.
If you need any further help, contact us by emailing firstname.lastname@example.org or call 086 157 8484.